Customer Relationship Management

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Customer Relationship Management

Consumer relationship management (CRM) gives the technology to guide your customer management method. CRM helps your income, support, marketing, and service groups with a single view to make sure that customers have a steady experience together with your company irrespective of where, how, or while they have interaction. One essential CRM thing is to understand, analyze, and utilize latest trends to strengthen the connection using technology along with your clients.

Kalibroida companions with Microsoft, Oracle, and SAP to offer progressive CRM solutions that enhance customer experience via procedure transformation. Our offerings on Oracle extend throughout sales Cloud, marketing Cloud, Service cloud, Platform application development, and Cloud Integration. We additionally accomplice with Microsoft to offer end to end Microsoft Dynamics CRM services, inclusive of advisory, maintenance and  implementation. Kalibroida’s services empower multi-channel client connects, upgrade your clients loyalty, and help you reap new degrees of profitability.

 

Kalibroida CRM Service Offerings

Kalibroida CRM practice has enhanced the implementation competencies; system integration expertise and end to end management consulting coupled with a robust, on-web site and off-shore delivery model and preferred quality management strategies.

  • Consulting
  • Customization & Integration
  • Implementation
  • QA and Testing Services
  • Upgrade Services
  • Support and Maintenance

 

With the assistance of CRM services, our customers gain clear client insights, incorporated system structure, expanded sales overall performance, effective service procedure, decreased IT infrastructure spend, decreased charges for sales, and servicing. KALIBROIDA services comprises of mobile, cloud, social media, master data management, and real-time analytics services and components.

 

Kalibroida Value Propositions

  • Deliver CRM as per customer desires and reduce time-to-market
  • Use of global delivery model for smooth and quality services
  • Change from Legacy systems to modern CRM technologies that empower transparency of data and functional systems
  • Constant Innovation in technology and management development
  • Advantage to clients with rich IT experience and expertise
  • Re-crafting of CRM processes and landscapes to make it a correct fit with the assistance of our CRM consulting ability
  • Empower the content and service delivery for the mobile and social customer to facilitate a smooth experience and engagement across various channels

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